Calling the IRS can often be an unpleasant experience, whether it be long wait times, confusion about which forms you should be filing with your taxes, or worrying about what the IRS letter you received will mean for you and your loved ones.
These things can add extra stress to an already stressful situation. Here at Frost Law, we recommend the following tips to get the best customer service and effectively handle your situation over the phone with the IRS:
These items will be helpful in your conversation with the IRS agent and decrease the likelihood of unnecessary hold times or delays.
In general, the more prepared you are for your call with the IRS, the better your customer service will be. Remember to be patient and to ask the right questions. If you have any issues understanding a letter from the IRS or form you are supposed to file, we recommend you call your local accountant or tax attorney for assistance. These trained professionals engage with the IRS, and will be able to point you in the right direction.